Community Care in Reach

CareZONE is an innovative mobile health program that brings together partners in preventive care, addiction services, and harm reduction to serve individuals not well-connected to health care, experiencing homelessness and/or living with addiction. The van currently provides services at four sites across three Boston neighborhoods with high numbers of fatal opioid overdoses: Downtown, Fenway, and Roxbury.

Using an innovative partnership model, CareZONE combats the opioid epidemic with accessible, on-demand care. Experienced staff from Boston Health Care for the Homeless Program and the Boston Public Health Commission’s AHOPE program provide a range of services on the van and connect patients to community health centers, treatment programs, or specialty care.

  • Addiction Services: Medications for addiction treatment and referrals to opioid treatment programs & in-patient detox
  • Harm Reduction: Naloxone, overdose prevention education, risk reduction counseling, and syringe exchange
  • Preventive Care: Screenings, immunizations, chronic disease management (including hypertension, diabetes, HIV treatment), and referrals to behavioral health, hepatitis C treatment, specialty medical care, and other services based on patient needs and preferences.

For this innovative program, The Kraft Center for Community Health at Massachusetts General Hospital is partnering with the GE Foundation, Ford Motor Company, the Hearst Foundation, Boston Health Care for the Homeless Program, and AHOPE, a program of the Boston Public Health Commission.

Mobile Addiction Services Toolkit

The Kraft Center has developed a Mobile Addiction Services Toolkit which provides a comprehensive overview of how to launch an operate a mobile addiction program following our Community Care in Reach model. Included are sample protocols, best practices, and lessons learned over the course of our experiences with our own mobile health program.  To access the toolkit, please click here.